Contact Us
We’re here to help — whether you have a question about your order, need help choosing the right frames, or want advice on your prescription.
BERG Eyewear Australia - www.bergeyewear.com.au
BERG eyewear is part of the HAVELBERG GROUP PTY LTD, Australian Company Number 692804747.
Customer Support
Our team is ready to assist you with anything you need.
Email: info@bergeyewear.com.au
Phone: 0400230388
Mail: po box 818, Port Hedland, WA, 6721, AU - Attention: BERG eyewear.
2, 4 Edgar Street, Port Hedland, WA, 6721, AU
Response time: We aim to respond within 24 hours on business days.
Monday to Friday between 9:00 am to 5:00 pm (AEST).
Order & Product Questions
- Help with choosing the right frame
- Questions about your prescription or PD
- Order status and delivery updates
- Returns and exchanges
Our Promise
We want you to feel confident in your purchase. If something doesn’t feel right, just reach out — we’ll do our best to make it right.